Sarpino's Franchise review policy
We receive positive and - unbelievable, but true - negative feedback from our franchisees. We publish, with franchisee permission, all feedback and reviews on our web site. If the negative feedback is resolved to franchisee satisfaction, we take it off our web site, but we still let you know that we had it - we publish the total number of all reviews.
Reviews Summary:
- Positive reviews: 4
- Negative resolved reviews: 3
- Negative unresolved reviews: 3
- Total customer reviews: 10
Date of Review: 1/25/2010
Store: Humble Sarpinos
Whenever I email or call they always respond immediatly and help me solve my promblems
Date of Review: 2/26/2010
Store: Chicago Downtown - West Loop Sarpinos
I requested changing store specials to online coupons few times and never got any answer.Can some one respond please.Thank you.Julius
Date of Review: 3/8/2010
Store: Oak Park-Chicago Sarpinos
Sarpino's Franchise is the Best!!! Always support and help to operate bussiness successfully.
Date of Review: 4/30/2010
Store: Chicago Downtown - West Loop Sarpinos
Dmitri, Can you hire new designer who would respond to us quicker .I can’t afford to wait 2 weeks until design is made. I have advertising people without job for 3 days because we out of menu. It is very nice that you guys working on new MPS system, but I don't want to be experiment boney who’s business suffer from your unfinished projects .Same with food cost and inventory programming. I thing some franchisees stop doing inventory ,because they don’t want to waist there time fixing all mistakes in the system.
Date of Review: 5/19/2010
Store: Schaumburg - Hoffman Estates Sarpinos
Why requesting a prof from the menu designer is taking so long. I thought with the new system, it should be a lot faster. Can you please do something to speed this proses up. I do not have any more menus left. Thank you Nabil